Privacy and Return Policy

What personal information we collect & how we use it

Orders

To complete an order, our visitors must share with us contact information (name, e-mail and shipping address) and billing information (credit card number and expiration date). This information is used to create an account to process and ship your orders.

Returns

Loose leaf tea purchases are not returnable.  Hard goods that have not been opened may, at the discretion of Tea Canal, be returned at the store for store credit or exchange.  Status of all other returns are at the discretion of Tea Canal.  The cost of shipping goods back to Tea Canal are at the customer's expense.  Any questions should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. 

With whom this information is shared

Tea Canal is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. The only two companies with whom some information is shared are USPS and PayPal.

We use USPS to ship orders, and PayPal gateways to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Correction/Updating Personal Information:

If your personal information changes or if you no longer desire our service, we provide an easy way to correct, update or remove your personal data. This may be accomplished with a visit to account page. We will happily assist you in this task. Simply drop us a note at This email address is being protected from spambots. You need JavaScript enabled to view it..

We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales, promotions and newsletter publication. This may be accomplished with a visit to your account page. We will happily assist you in this task. Simply drop us a note at This email address is being protected from spambots. You need JavaScript enabled to view it.

What security procedures are in place to protect the loss, misuse or alteration of your personal information.

Tea Canal takes every precaution to protect our customers' and visitors' information. When customers submit sensitive information via our site, your information is protected both on- and off-line.

All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry - SSL. 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our visitors' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. And these employees are kept up-to-date on our security and privacy practices. 

If you have any questions about the security at our site, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will be happy to answer your questions.

Notification of Changes

If we decide to change our privacy policy, we will promptly post those changes on this page. We want our visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted or deactivated your account information, you will not be contacted, nor will your information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.

 

Drink for your health!

Recommended for fighting and preventing disease!

dr.li smTea is considered a superfood -- whether it's black, green, white, or oolong tea. All those tea types come from the same tea plant, Camellia sinensis. The leaves are simply processed differently. Green tea leaves are not fermented; they are withered and steamed. Black tea and oolong tea leaves undergo crushing and fermenting processes.

Green tea is loaded with polyphenols, a phytochemical with 100 times the antioxidant power of vitamin C. Polyphenols help eliminate free radicals, which can damage DNA and lead to cancer. He further proved that green tea induced p57, a protein that helps regulate cell growth.

Black tea may help protect against various forms of cancer, cardiovascular disease, Alzheimer's, Parkinson's disease, and rheumatoid arthritis, according to Dr. Jack Bukowski and other researchers at the Bringham and Women's Hospital in Boston. They found that drinking 20 oz. of tea every day for two weeks doubled or tripled the immune system's output of an infection fighting substance called interferon gamma.

Listen to a medical professional discuss the cancer fighting benefits of the different teas! 

(Credit Dr. William Li, MD, www.sharecare.com)

 

Cancer White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas,  Chai,  rooibos teas      
Heart disease White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Diabetes White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Weight loss White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Lower cholesterol White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Stress  Chamomile,  40 Winks,  Zesty Fresh      
Alzheimer's disease  White teas, Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Parkinson's disease  White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas      
Rheumatoid arthritis White teas,  Green teas,  Matcha,  Pu-erh teas,  Oolong teas,  Black teas
     
Colds Chai,  Chamomile,  TurmericLemongrass Ginger,  Ginseng Green,  Hibiscus,  Peppermint,  Throat Therapy      
Nerve & kidney damage Tea Tox,  Green teas,  TurmericGinseng Green,  Lemongrass      
Immune system TurmericHibiscus,  Green teas,  Chamomile,  Ginseng Green,  Chai,       
Digestive system Green teas,  Rooibos teas,  Happy Belly,  Lemongrass Ginger,  Zesty Fresh,  TurmericChamomile,  Chai      

 

As always, consult your physican or health care professional to determine if this is right for your needs!

New Years Resolutions 1

Let Tea Canal help you get the year off to a great start!

In-store special: Selected teas (2oz.) with canister for $9.99 or FREE shipping on any on-line order.

Offer good Jan 6 through Feb 6, 2018.

Our elegant High Tea Room is available for all of your special occasions!

It's not too early to reserve your table for Mother's Day! Make your reservations today!


Tea Canal is your Matcha HQ!

matcha benefits

Matcha has been consumed for over a millennium in the Far East, and is now considered to be one of the most powerful super foods for the health conscious person.

1. High in Antioxidants

2. Loaded with Catechin, EGCg

3. Enhances Calm

4. Boosts Memory and Concentration

5. Increases Energy Levels and Endurance

6. Burns Calories

7. Detoxifies the Body

8. Fortifies the Immune System

9. Improves Cholesterol

Click here for more information on why you shoulld start the New Year drinking matcha!