Privacy Policy

Privacy and Return Policy

What personal information we collect & how we use it

Orders

To complete an order, our visitors must share with us contact information (name, e-mail and shipping address) and billing information (credit card number and expiration date). This information is used to create an account to process and ship your orders.

Returns

Loose leaf tea purchases are not returnable.  Hard goods that have not been opened may, at the discretion of Tea Canal, be returned at the store for store credit or exchange.  Status of all other returns are at the discretion of Tea Canal.  The cost of shipping goods back to Tea Canal are at the customer's expense.  Any questions should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. 

With whom this information is shared

Tea Canal is the sole owner of the information collected on this site. We do not sell or rent this information to any third party. The only two companies with whom some information is shared are USPS and PayPal.

We use USPS to ship orders, and PayPal gateways to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Correction/Updating Personal Information:

If your personal information changes or if you no longer desire our service, we provide an easy way to correct, update or remove your personal data. This may be accomplished with a visit to account page. We will happily assist you in this task. Simply drop us a note at This email address is being protected from spambots. You need JavaScript enabled to view it..

We respect your privacy and give you an opportunity to opt-out of receiving our periodic announcements of sales, promotions and newsletter publication. This may be accomplished with a visit to your account page. We will happily assist you in this task. Simply drop us a note at This email address is being protected from spambots. You need JavaScript enabled to view it.

What security procedures are in place to protect the loss, misuse or alteration of your personal information.

Tea Canal takes every precaution to protect our customers' and visitors' information. When customers submit sensitive information via our site, your information is protected both on- and off-line.

All sensitive information (such as credit card numbers) submitted on our site is encrypted and is protected with the best encryption software in the industry - SSL. 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our visitors' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. And these employees are kept up-to-date on our security and privacy practices. 

If you have any questions about the security at our site, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will be happy to answer your questions.

Notification of Changes

If we decide to change our privacy policy, we will promptly post those changes on this page. We want our visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted or deactivated your account information, you will not be contacted, nor will your information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected.

 

Tasseology: The art of Reading Tea Leaves

TeaLeafReadingPoster sm

 

Etiquette Class sm

 

Tea Canal & Stepping into Etiquette would like to invite you and your child to our Holiday Etiquette Workshop!

Spend the afternoon learning how to be a happy host and gracious guest, gift giving and receiving, writing thank you notes, and introductions. Attendees will sip on tea and munch on delicious pastries, all while learning the ins and out of proper table etiquette and holiday manners.

Don’t miss this opportunity to learn lifelong skills taught by certified etiquette teacher, Leontina Richardson from Stepping into Etiquette

Leontina Richardson is an author, speaker and certified corporate etiquette and international protocol consultant. She has appeared on CBS Chicago Channel 2 News, ABC 7 Chicago, and featured in the Chicago Tribune.

For: Children aged 7 - 13 yrs   Parents are invited and strongly encouraged to attend!

Date: Sunday, November 18th Time: 1-3pm

Cost:  $35.00 per person

Register for the class today!

toulouse cover

To celebrate Thanksgiving, we're hosting a storytelling experience which engages its listeners through active participation. Live at Tea Canal!

 

Toulouse on the Loose! is a book about a French turkey who travels to Washington, DC, at Thanksgiving time.

This naive artist does not quite get the picture, however, and is about to discover why everyone has turkey on their minds. But through the grace of a pigeon who tells all, this very cultured bird does not end up on the chopping block. Instead he is pardoned at the White House Rose Garden and learns that assumptions can be forgiven and that the truth sets you free. Free to do what? Why, free to paint all the landmarks of the states and educate children about their beloved country through the eyes of a foreigner!

 

About the Author and Storyteller

Kimberly Thompson is a children's author and storyteller. Her favorite pastime is to travel with her children gathering research for new ideas. In addition to storytelling, she has her Master of Arts in curriculum instruction and design from Concordia University. Toulouse on the Loose! is her first children's book. Kimberly will also be signing books at this event!

 

Audience: Children 5 yrs and older and turkey lovers of all ages!

Saturday, November 17 at 3:00 pm

Sunday, November 18 at 12 noon

There's no admission charge, but an RSVP to info@teacanal.com would be appreciated!

New Teas at Tea Canal!

New additions to the tea selections or back for the fall!

 Hojicha     Yuletide Toddy  
 Spearmint    Cinnamon
 Rose Hips    Pumpkin Spice
 Fiery Cinnamon Spice       Pu Erh Tahiti
 Bonfire    Autumn Mist
 Mocha Nut Yerba    Cruz de Malta Yerba Mate